1. Introduction

5why.us operates the https://5why.us website, which provides the SERVICE. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the 5why.us website. By choosing to use our Service, you agree to the collection and use of information in relation to this policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://5why.us, unless otherwise defined in this Privacy Policy.

2. Data Controller

5why.us is the Data Controller responsible for the processing of your personal data. If you have any questions or concerns regarding your data, you can contact us at:

Email: hello@5why.us
Address: 2905 San Gabriel St, Austin, Texas 78705, US

3. Information We Collect

3.1. Personal Information
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information we collect will be used to contact or identify you.

3.2. Non-Personal Information
We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical data when you interact with our Website. This information is used for statistical and analytical purposes to improve our services.

3.3. Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us, known as Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3.4. Cookies
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website you visit and are stored on your computer's hard drive. Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

4. Legal Basis for Data Processing

We process your personal data based on one of the following legal bases as required by the GDPR:

4.1. Consent: When you voluntarily provide your personal information, we will process it with your explicit consent.
4.2. Legitimate Interest: In some cases, we may process your data based on our legitimate interests, provided that such processing does not override your fundamental rights and interests.

5. Cookies and Analytics Tools

We use cookies and similar tracking technologies to enhance your experience on our Website. Our Website may utilize the following analytics tools:

5.1. Piwik/Matomo
5.2. Clicky
5.3. Statcounter
5.4. Unity Analytics
5.5. Google Analytics
5.6. Firebase
5.7. Flurry Analytics
5.8. Mixpanel
5.9. Yandex Metrica
5.10. Amplitude
5.11. Hotjar

These tools help us analyze website traffic, user behavior, and improve our services. You can adjust your browser settings to manage cookies or opt out of data collection by these tools where applicable.

6. Advertising

We may display third-party advertisements on our Website using the following advertising services:

6.1. Google Ads
6.2. Bing Ads
6.3. Facebook Ads
6.4. LinkedIn Ads
6.5. AdButler
6.6. Unity Ads
6.7. Google AdSense
6.8. AdMob
6.9. Flurry
6.10. InMobi

Please note that these third-party advertisers may collect data through cookies and similar technologies. Their data practices are governed by their respective privacy policies, and we are not responsible for their actions.

7. Payment Processors

If you make purchases on our Website, we may utilize payment processors, including but not limited to:

7.1. Apple App Store
7.2. Google Play Store
7.3. Stripe
7.4. PayPal
7.5. Braintree

Your payment information is securely processed by these third-party services. Please refer to their privacy policies for details on how your payment data is handled.

8. Remarketing

We may use remarketing services provided by the following platforms:

8.1. Google Ads
8.2. Facebook Ads
8.3. LinkedIn Ads
8.4. Twitter
8.5. Pinterest
8.6. AdRoll

These services may show you targeted advertisements based on your previous interactions with our Website. You can control your ad preferences and opt out of remarketing through the respective platforms.

9. GDPR Compliance

As a data subject under the GDPR, you have the following rights:

9.1. Right to Access: You can request access to the personal data we hold about you.
9.2. Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
9.3. Right to Erasure: You can request the deletion of your personal data under certain circumstances.
9.4. Right to Restriction of Processing: You can request the restriction of processing of your personal data under certain circumstances.
9.5. Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
9.6. Right to Object: You can object to the processing of your personal data in certain situations.
9.7. Right not to be Subject to Automated Decision-Making: We do not engage in automated decision-making that significantly affects you.

To exercise your GDPR rights or for more information on how we handle your personal information under GDPR, please contact us at:
Email: hello@5why.us
Address: 2905 San Gabriel St, Austin, Texas 78705, US

Please note that to protect your privacy and security, we may take steps to verify your identity before fulfilling your requests.

10. CCPA Compliance

5why.us is committed to complying with the California Consumer Privacy Act (CCPA) and respecting the privacy rights of California residents. If you are a California resident, you have certain rights under CCPA concerning your personal information:
(a) Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
(b) Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
(c) Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
(d) Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights or for more information on how we handle your personal information under CCPA, please contact us at:
Email: hello@5why.us
Address: 2905 San Gabriel St, Austin, Texas 78705, US

Please note that to protect your privacy and security, we may take steps to verify your identity before fulfilling your requests.

11. CPRA Compliance
5why.us is also committed to complying with the California Privacy Rights Act (CPRA) which expands privacy protections for California residents. Under CPRA, you have the right to:
(a) Know what personal information is being collected.
(b) Know whether your personal information is sold or shared and to whom.
(c) Opt-out of the sale or sharing of your personal information.
(d) Access your personal information.
(e) Request the deletion of your personal information.
(f) Correct inaccuracies in your personal information.

To exercise your CPRA rights or for more information on how we handle your personal information under CPRA, please contact us at the following:
Email: hello@5why.us
Address: 2905 San Gabriel St, Austin, Texas 78705, US

Please note that to protect your privacy and security, we may take steps to verify your identity before fulfilling your requests.

12. CalOPPA Compliance

We also comply with the California Online Privacy Protection Act (CalOPPA), which requires website operators to conspicuously post a privacy policy. Our Privacy Policy provides information on the types of personal information we collect and how it is used. We offer users the ability to review, request changes, or request the deletion of their personal information. For any questions or concerns about our CalOPPA compliance, please contact us using the information provided below.
Email: hello@5why.us
Address: 2905 San Gabriel St, Austin, Texas 78705, US

13. Data Security

We take appropriate measures to protect your personal data from unauthorized access and disclosure. We use encryption and store your information on secure servers to ensure its security.

14. Data Retention

We will retain your personal data for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

15. Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and sending email notifications to users, where applicable. These changes are effective immediately after they are posted on this page.
Please note that this Privacy Policy is provided in compliance with GDPR, CCPA, CPRA, and CalOPPA regulations. If you have specific requests or concerns regarding your personal data, please contact us.

Email: hello@5why.us
Address: 2905 San Gabriel St, Austin, Texas 78705, US